Last Updated: October 21, 2026
This Return & Refund Policy ("Policy") explains how Top Tools AI ("Company," "we," "us," or "our") handles payments for our artificial intelligence tools, model access, API access, subscriptions, credits, account balances, and other services (the "Services"). This Policy is part of, and should be read together with, our Terms of Service. By creating an account, completing checkout, or using the Services, you confirm that you have read and agree to this Policy.
All purchases made through Top Tools AI are final, non-refundable, and non-cancellable once payment is completed. This applies to every paid Service, including model access plans, subscriptions and renewals, API credits, prepaid balances, top-ups, usage-based charges, and any other digital product. We do not issue refunds, partial refunds, prorated refunds, credits, exchanges, or cash conversions for any reason, except where a refund is required by law that cannot be waived.
Our Services are digital and are delivered immediately. Paid access, credits, or balance are made available to the account associated with checkout as soon as payment succeeds, and the payment is fully earned at that time.
By completing a purchase, you expressly request that we begin providing the Services immediately, and you acknowledge that, to the fullest extent permitted by law, you lose any right of withdrawal or cancellation that might otherwise apply once delivery begins.
Without limiting the rule above, no refund, credit, or compensation is provided for:
Paid access plans automatically renew at the selected 3-day, 30-day, or 90-day interval until canceled. You authorize us and our payment processors to charge your payment method at each renewal. It is your responsibility to cancel before the next renewal date if you do not wish to be charged again.
Cancellation only stops future renewals. It does not refund, prorate, or reverse the current billing period or any earlier payment. Access may continue through the end of the period already paid for.
Purchased API credits and prepaid balances are non-refundable, non-transferable between accounts, have no cash value, and cannot be exchanged for money. Usage rates and the amount of usage a balance provides may change over time.
If you believe you were charged in error, contact support within 7 days of the charge. We will review the request and, where we confirm a processing error caused by us (such as a duplicate charge for the same purchase), we may correct it at our sole discretion. A billing-error review is not a refund right for any other reason.
You agree to contact Top Tools AI support and allow us to review any issue before initiating a chargeback or payment dispute. Disputes filed for purchases that were authorized and delivered are a breach of these terms. We may contest any dispute and provide evidence of your purchase, account activity, usage, and acceptance of this Policy and our Terms of Service.
Filing a chargeback or dispute may result in immediate suspension or termination of your account, forfeiture of remaining access, credits, or balance, and recovery of the disputed amount and related fees where permitted by law.
Nothing in this Policy excludes any consumer or statutory right that cannot legally be waived or limited under the law that applies to you. Where such a law requires a refund or other remedy, it will be provided only to the minimum extent that law requires.
We may change, update, or replace this Policy at any time, for any reason, without prior notice and without notifying you individually. Changes take effect immediately when posted on our website or within the Services, and the "Last Updated" date above will be revised.
By accepting this Policy once, whether at sign-up, at checkout, or by using the Services, you also agree to all future versions of it. Your continued use of the Services, or any further purchase or renewal, after a change is posted confirms that you accept the updated Policy. It is your responsibility to review this page periodically. If you do not agree with a change, you must stop using the Services and cancel any renewals.